We were thrilled to be Gold Sponsors of the Customer Strategy & Planning Conference 2020. For the first time ever, this event was moved to a virtual environment following the huge success of our June virtual learning and networking events.
In this session, Sabio’s Chief Innovation Officer, Stu Dorman, describes how deep integration between the contact centre and digital experiences and the use of the latest generation of AI to support customers and agents can be deployed quickly and scaled to meet the needs of a more digitally savvy customer.