Sabio Ltd

NEW REPORT FOR CUSTOMER EXPERIENCE PROFESSIONALS

The UK Customer Experience Decision-Makers' Guide (2024-25 - 7th edition) is a major annual report studying the CX strategy, performance, operations and technology aspects of UK organisations.

REPORT BSED ON SURVEYS WITH 212 UK ORGANISATIONS AND 1,000+ INTERVIEWS WITH UK CONSUMERS

The report shows customer experience and contact centre professionals:

Why AI is being implemented, and the outcomes that are being seen
What customers say really influences their experience
How your CX performance benchmarks compare to your competitors
Which technologies have the greatest positive impact on CX
The channels that customers want to use - and when

Findings are reported by vertical market and organisation size, so you can compare your CX initiatives and performance to organisations like yours.

BITE-SIZED EBOOKS

Sabio’s eBook: ‘Placing Advisor Wellbeing at the top of the agenda’ is one of five bite-sized eBooks in the

‘Empowering People to Deliver Excellent CX’ series. The collection focuses on the tools and technologies

required to empower your advisors. Other eBooks in the series include;

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For 1/4, 1/3, and 1/2 width blocks, use a 435x270px image.
For 2/3, 3/4, and full-width blocks use a larger 540x335px image.

DOWNLOAD

[1/2] Primary Heading (h5)

For 1/4, 1/3, and 1/2 width blocks, use a 435x270px image.
For 2/3, 3/4, and full-width blocks use a larger 540x335px image.

DOWNLOAD

[1/2] Primary Heading (h5)

For 1/4, 1/3, and 1/2 width blocks, use a 435x270px image.
For 2/3, 3/4, and full-width blocks use a larger 540x335px image.

DOWNLOAD

CONTACT BABEL UK CUSTOMER EXPERIENCE

DECISION MAKERS GUIDE 2024-25

SPONSORED BY SABIO

NEW REPORT FOR CUSTOMER EXPERIENCE PROFESSIONALS

REPORT BSED ON SURVEYS WITH 212 UK ORGANISATIONS AND 1,000+ INTERVIEWS WITH UK CONSUMERS

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BITE-SIZED EBOOKS

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