Maximise your WFM to Create a Brilliant Customer Experience

Watch the webinar recording.

  • Maximise your WFM to Create a Brilliant Customer Experience

    Sabio's webinar highlighted how Workforce Management is invaluable in a contact centre.

    During this webinar we looked at how Workforce Management is key to driving brilliant customer experience by helping to ensure you have accurate and engaged staff in place to deal with customer demand whilst controlling cost. But how do you get the best out of your WFM solution? Find out more, watch the webinar!

    Panellists

    - Dan Stimpson, Head of WFO Solutions, Sabio
    - Jim Fleming, WFH Solutions Consultant Sabio