Humanising Feedback

Watch the webinar recording.

  • Humanising Feedback

    Sabio's webinar highlighted that companies must make customer feedback a key driver in their customer experience strategy.

    In this webinar, we discussed how companies should focus their efforts on humanising feedback to build corporate engagement and obtain buy in from stakeholder groups to take action.

    We looked at the following

    Winning the data debate
    Practical ideas for bringing insight data to life
    How to tailor CX insight to the relevant stakeholder groups
    Why the front-line remains an important part of the insight loop

    Panellists

    - Simon Thorpe, Head of Customer Insight Solutions, Sabio
    - Alex Barker, Strategy and Experience Director, Sabio