Genesys Cloud CX is a powerful platform with the capabilities to deliver brilliant outcomes for customers, employees and the broader business, but could you be making more of your cloud CX investment?
If you are an Operations or IT specialist, a Team Leader or a Contact Centre Manager, this Genesys Cloud Community Day is for you. You'll have the opportunity to meet like-minded professionals, discuss new features and ways to take advantage of the productivity gains that AI can offer. Plus discover how to add value to Genesys Cloud CX with a range of focused Sabio IP solutions.
Register now to join us in Manchester on 27th March.
Agenda |
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| 11:00 Welcome & Introductions |
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11:15 Genesys Roadmap & Future Latest Genesys Features & Capabilities have arrived and are scheduled and how they solve business changes and you can get more value from your existing subscription, including:
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11:45 Channels & Automation
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| 13:15 Lunch |
14:15 Architecture & Technology
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15:00 Operational Management
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16:00 Maximising the value Genesys brings to your business
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| 16:15 Open Discussion Your chance to ask, share and collaborate |
| 16:45 Wrap Up Summarising key takeaways from the sessions |
First LastSabio Job TitleFirst LastSabio Job TitleFirst LastSabio Job TitleFirst LastSabio Job TitleFirst LastSabio Job Title
Nadja JanjicSolutions Group Consultant
Guillaume FaurePrinciple Solutions Manager
Dan Weatherly-EmbersonPresales Market Lead Solution Architect
Christine HowardVoC Operations & Service Manager
Vincent BezardGenesys Cloud Practice Leader
Check out highlights from our recent CX Community Days
We're bringing together practitioners who are looking to develop expertise within their specialist area. The aim of Sabio Communities is to inspire best practice and help members build networks with like-minded people from other organisations.
