FALCK'S CLOUD
REVOLUTION

TRANSFORMING EMERGENCY RESPONSE

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NAVIGATING DIGITAL CROSSROADS; WHEN SECONDS COUNT

Falck is a Danish multinational company with a prominent presence in the emergency and healthcare services sector.

Founded in 1906, and with a purpose to ‘advance sustainable healthcare to meet people’s changing needs’, Falck has evolved into a global leader in ambulance services, healthcare, and fire services, operating across more than 20 countries. The company is renowned for its commitment to providing fast and efficient emergency response and healthcare solutions.



SABIO FUELS FALCK’S CLOUD ODYSSEY WITH GENESYS

Faced with the need to evolve its IT infrastructure, Falck turned to Sabio Group for their expertise in Genesys technology.

This collaboration marked the beginning of a transformative journey towards implementing Genesys Cloud, a solution that not only addressed Falck’s immediate needs but also aligned with their future growth plans.

The shift to Genesys Cloud was a significant undertaking, given Falck’s complexity, and specialised departmental functions. Sabio’s expertise enabled the migration of this intricate ecosystem into the cloud, a feat that was pivotal in maintaining operational integrity.

Read more about THE CHALLENGE, THE SOLUTION and THE RESULTS in the case study.

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Falck



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BITE-SIZED EBOOKS

Sabio’s eBook: ‘Placing Advisor Wellbeing at the top of the agenda’ is one of five bite-sized eBooks in the
‘Empowering People to Deliver Excellent CX’ series. The collection focuses on the tools and technologies
required to empower your advisors. Other eBooks in the series include;
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[1/2] Primary Heading (h5)

For 1/4, 1/3, and 1/2 width blocks, use a 435x270px image.
For 2/3, 3/4, and full-width blocks use a larger 540x335px image.

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[1/2] Primary Heading (h5)

For 1/4, 1/3, and 1/2 width blocks, use a 435x270px image.
For 2/3, 3/4, and full-width blocks use a larger 540x335px image.

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