If you are currently working on transformation programmes within AI, if you are responsible for identifying improvements within the contact centre or if you are responsible for digital service rollouts, the Sabio AI Community Day is for you!
You'll have the opportunity to meet like-minded professionals, discuss many of the challenges you encounter in your AI journey and learn how organisations are solving these through innovative solutions and best practice.
Register now to join us at the Sabio office in London on Wednesday 20th September 2023.
| Time | Details | Speaker | |
|---|---|---|---|
| 13:00-13:15 |
Welcome and Introductions | Stuart Dorman |
|
| 13:15-13:45 |
How AI Technology is Evolving & Predictions for the Future | Stuart Dorman |
|
| 13:45-14:10 |
Harness Generative AI within the Customer Journey: Creating the Virtual Agent of the Future | Kevin McGachy |
|
| 14:10-15:00 |
AI Industry Knowledge Share:
|
Phil Jordan |
|
| 15:00-15:30 |
Break | ||
| 15:30-16:15 |
Best Practice within AI: The Physical Aspects of Implementation
|
Klaus Failenschmid |
|
| 16:15-17:00 |
Embarking on the AI Journey: Take a look at a live customer AI journey |
Stuart Dorman |
|
| 17:00-17.15 |
Wrap up |
Kevin McGachy |
|
| Drinks | The Refinery | ||
Stuart DormanCIO
Phil JordanHead of AI
Kevin McGachyPrinciple Solutions Manager - AI & Automation
Klaus FailenschmidHead of User Experience